Data Deletion Instructions
Last updated: April 20, 2026
Overview
edencrmcomplies with Meta's data privacy requirements. To remove the App and request deletion of synced conversation history on our CRM, follow the steps below.
Method 1: Remove the App from Facebook
- Log in to the personal Facebook account or Business Manager linked to your Fanpage.
- Go to Settings & Privacy > Settings.
- In the left menu, select Apps and Websites.
- Find edencrm in the list.
- Click Remove next to the App.
- Facebook will send a Data Deletion Request to our CRM servers. Our system will automatically process and delete data related to your Page within 24 to 72 hours.
Method 2: Request deletion directly via CRM
If you want to delete data immediately without waiting:
- Send an email from your admin email to: dentopapp@gmail.com
- Subject line: Facebook Data Deletion Request - [Your Fanpage Name]
- Include in the body: your Fanpage name and Fanpage ID to delete.
Our technical team will verify ownership and permanently delete all messages and stored customer profile data on the CRM. You will receive a confirmation email with a tracking code when deletion is complete.
See also: Facebook Privacy Policy · Support