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Data Deletion Instructions

Last updated: April 20, 2026

Overview

edencrmcomplies with Meta's data privacy requirements. To remove the App and request deletion of synced conversation history on our CRM, follow the steps below.

Method 1: Remove the App from Facebook

  1. Log in to the personal Facebook account or Business Manager linked to your Fanpage.
  2. Go to Settings & Privacy > Settings.
  3. In the left menu, select Apps and Websites.
  4. Find edencrm in the list.
  5. Click Remove next to the App.
  6. Facebook will send a Data Deletion Request to our CRM servers. Our system will automatically process and delete data related to your Page within 24 to 72 hours.

Method 2: Request deletion directly via CRM

If you want to delete data immediately without waiting:

  1. Send an email from your admin email to: dentopapp@gmail.com
  2. Subject line: Facebook Data Deletion Request - [Your Fanpage Name]
  3. Include in the body: your Fanpage name and Fanpage ID to delete.

Our technical team will verify ownership and permanently delete all messages and stored customer profile data on the CRM. You will receive a confirmation email with a tracking code when deletion is complete.

See also: Facebook Privacy Policy · Support